Terms & Conditions

1. Agreement to Terms

By accessing or using NoBrain Automation services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

NoBrain Automation provides business process automation services including:

• Business workflow automation development
• AI voice agent implementation
• CRM and marketing automation
• Social media automation
• Custom integration services
• Ongoing support and maintenance

3. Service Plans and Billing

3.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our pricing page and subject to change with notice.

3.2 Payment Terms

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable unless otherwise stated
• We accept major credit cards and ACH payments
• Late payments may result in service suspension

3.3 Price Changes

We reserve the right to change our pricing with 30 days' written notice. Changes will not affect your current billing cycle.

4. User Responsibilities

4.1 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access
• You are liable for all activities under your account

4.2 Acceptable Use

You agree not to:

• Use our services for illegal or unauthorized purposes
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services to spam or send unsolicited communications
• Violate any applicable laws or regulations

5. Intellectual Property

5.1 Our IP Rights

We retain all rights to our services, software, documentation, and proprietary technologies. You receive only a limited license to use our services.

5.2 Your Content

You retain ownership of any content you provide to us. By using our services, you grant us a license to use your content solely to provide our services.

5.3 Custom Automations

Custom automations developed for your account remain your property, while we retain rights to the underlying technology and methodologies.

6. Service Level Agreement

6.1 Uptime Guarantee

We strive to maintain 99.9% uptime for our services. In case of extended downtime, we may provide service credits at our discretion.

6.2 Support Response Times

• Starter Plan: 48-hour email support
• Professional Plan: 24-hour email support
• Enterprise Plan: 4-hour priority support

7. Data and Privacy

7.1 Data Processing

We process your data in accordance with our Privacy Policy and applicable data protection laws including GDPR and CCPA.

7.2 Data Security

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.

7.3 Data Backup

We maintain regular backups of your data, but recommend you also maintain your own backups of critical information.

8. Termination

8.1 Termination by You

You may terminate your account at any time with 30 days' written notice. Prepaid fees are non-refundable.

8.2 Termination by Us

We may terminate your account immediately if you:

• Breach these terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Violate our acceptable use policy

8.3 Effect of Termination

Upon termination, your access to our services will cease, and we may delete your data after a reasonable retention period.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will perform substantially as described in our documentation under normal use conditions.

9.2 Disclaimers

EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We shall not be liable for indirect, incidental, or consequential damages
• We are not responsible for third-party services or integrations

11. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our services, violation of these terms, or infringement of third-party rights.

12. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, wars, or government actions.

13. Governing Law

These terms are governed by the laws of [State/Country], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Jurisdiction].

14. Changes to Terms

We may modify these terms at any time by posting updated terms on our website. Material changes will be communicated with 30 days' notice.

15. Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these terms, please contact us:

• Email: legal@nobrainautomation.com
• Phone: +1 (555) 123-4567
• Address: 123 Automation Drive, Tech City, TC 12345